FAQs

FREQUENTLY ASKED QUESTIONS

1. Are you a factory or trading company?

Guangdong Dinghongxin Sports Technology Co., Ltd. was established in 2020, located in Boluo County, Huizhou, Guangdong Province. As a company specializing in producing sports equipment such as ski boots and water skiing shoes, Ding Hongxin is committed to providing high-quality sports equipment for sports enthusiasts. ,If you are not a big buyer, we suggest you to cooperate with us as we are professional to service you and communicate with our factory directly. We can handle every problem more easliy for you.

2. Do you have BSCI or ISO 9001:2008 certificates?

Yes, our company has the BSCI and ISO 900:2008 Audits,and our factories have strict quality control system.

3. What is your MOQ?

Support Small Quantity for Wholesale.

4. If there any discount for bulky order ?

Yes, we can provide wholesale price. If you need more or you want customized products, you can email to us or contact us by trade manager, we will reply you within 9. am to 6. pm (Except holiday ).

5. Can I get a sample to check quality?

Is there any fee for it? Before you place the order, sample cost is required, if order is confirmed, pre-production sample for you.

6.What is the price term ?

The price listed is EXW price. There might be additional forwarder costs depends on different forwarder and shipment method. The price may fluctuate due to material cost / labor cost / exchange rate change. Please consult our sales people before confirming an order.

7.Does the product price include logo ? How can I make my custom logo and packaging ?

The listed product price does not include logo , the product usually use poly bag packaging . You can contact our sales for specific price if you need logo or custom packaging.

8. Do you accept OEM service?

Definitely yes! We have our own design team who will handle your order after specifications provided and provide suggestions.

9. How long do you need to produce the goods ?

For product that is in stock, we can deliver to you in 5-10 days. Regular lead time for mass production is 20-45 days depending on order quantity.

10.What is the customization process like?

1. For consulting

2. Payment of deposit

3. Sample production

4. Confirmatory sample

5. Payment of expense

6. Mass production

7. Pay the balance

8. Arrange the delivery

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